New research shows that shoppers are less likely to go through with an online purchase if they are using a phone or tablet.
The findings come from a study conducted by the University of East Angelia and published in the Journal of Business Research which looked at why cart abandonment is much higher on mobile apps then desktop-based online shopping.
According to data from research Criteo, 46% of global ecommerce traffic come from mobile devices in Q2 2016. However, only 27% of these initiated purchases were completed.
Researchers from the university looked at online shopping data from Taiwan and the US. They found that consumers are much more likely to use mobile apps as a research and curation tool rather than a purchasing tool.