The pressures on women during the COVID-19 pandemic are coming from various directions. New research from Deloitte Global indicates that the pandemic has seen a confluence of events for many women—namely an increase in their workloads at work and at home. Many are at a breaking point, leaving the workforce in record numbers. But there is a ray of light amid the gloom: Employers that give women the culture and support to enable them to succeed have a more productive and motivated workforce and are likely to report greater retention, the research found.
Gender inequities were holding women back in the workplace well before the pandemic began in early 2020, with women globally earning 81 cents for every dollar that men earned.[i] Over a year later, the pandemic has likely served to increase this gender gap, having significantly impacted women’s mental well-being, careers and ambitions.
A Perfect Storm
According to Deloitte Global’s new report, Women @ Work: A Global Outlook, which reported the findings of a survey of 5,000 women across 10 countries, nearly 80% of women say their workloads have increased because of the pandemic, while 66% of women report having more responsibilities at home. The research also showed that the pandemic has created even greater challenges for LGBT+ women and women of color, who are more likely to report lower levels of mental well-being and work-life balance.
“Women are facing the ‘perfect storm’ with heavier workloads and greater responsibilities at home increasingly blurring boundaries between the two. They are also continuing to experience noninclusive behaviors in a work context, with many not reporting this to their employer despite the understandably negative impact it may have on the recipient” says Emma Codd, Deloitte Global Inclusion Leader.
When combined with respondents’ perception that employers have not been supportive when it comes to balancing work and personal life during the pandemic, these inequities have pushed many women to make tough decisions about whether to remain in their jobs—or leave the workforce altogether. According to Deloitte Global’s report, fewer than half of women are satisfied with their current jobs and 51% are less optimistic about their career prospects than before the pandemic. In fact, 23% are considering leaving the workforce.
The top reason women are considering leaving their current employers? A lack of work-life balance. Only one in five women surveyed believe that their employers have helped them to create clear boundaries between work time and personal time during the pandemic. This is also reflected in the top reason that women are considering dropping out of the workplace entirely: increased workload.
Even when women take action to alleviate their situation, many view the impact as negative, with nearly half of the surveyed women (and two-thirds of surveyed sole parents) who have had to adjust their working hours because of increased caregiving responsibilities saying they believe this has negatively affected their relationship with their employer.
A Stark Reality
In addition to facing added responsibilities and pressures at home due to COVID-19, women continue to face noninclusive behaviors at work. Even in the remote and hybrid workplaces of the pandemic era, a majority of women surveyed say they’ve experienced noninclusive behaviors in work situations over the past year—everything from unwanted physical contact and disparaging remarks about their gender to questions about their judgment.
In fact, for 34% of women surveyed, the reported frequency of such noninclusive behaviors has increased since the pandemic began.
“This reveals a stark reality: Noninclusive behaviors permeate beyond the traditional ‘four walls,’” says Codd. “Ultimately, these behaviors stem from cultures where noninclusive behaviors are allowed to persist unchecked and where women do not feel comfortable to safely and confidently report them, whether they occur in-person or via a computer screen.”
The situation is more stark for LGBT+ women and women of color. According to Deloitte Global’s report, women of color were three times more likely to experience comments about their communication styles during the pandemic, while LGBT+ women were nearly four times more likely than other women to experience jokes of a sexual nature.
“The pandemic has laid bare the long-standing cultures where many women within these groups not only suffer from noninclusive behaviors, but also feel unable to do anything about them without concern of career penalty,” says Codd.
Winning Back Women
The good news is that it’s still possible for employers to reverse these discouraging trends and make sustained and meaningful progress on gender equality at work. Deloitte Global’s report shows that women who work for companies that provide an inclusive work culture—where women are more confident about reporting noninclusive behaviors, feel supported by their employers on work-life balance and believe their careers are progressing as fast as they would like—report better mental well-being, motivation and productivity, and are more loyal to their employers. Notably, they are far more likely to stay with their current employers for longer than two years.
This is a critical moment for employers to understand what women need—and to start working to restore gender equity within their organizations.
The research enabled Deloitte to identify a number of actions that employers can take to make meaningful progress when it comes to gender equality. These include embedding a truly inclusive culture, enabling a better work-life balance by going beyond policies, demonstrating a visible and measurable leadership commitment and providing meaningful development opportunities.
“Meaningful and sustained change will only come when women experience ‘everyday’ inclusive workplaces—whether virtual or in-person—where statements on the importance of gender equality are backed up by meaningful actions, and where goals are set and progress is measured,” Codd says.
Action Is Key But Culture Is Critical
“This inclusive ‘everyday’ culture is critical for organizations to make meaningful progress. It will not only help enable women to feel able to raise concerns should they experience noninclusive behaviors—and to do so without fear of career penalty—but also to take advantage of flexible working options without believing that it will adversely impact them,” she says.
Now is the time to act.
“Our research has served to highlight the adverse impact of the pandemic on women at work. But it has also shown us the steps that organizations can take to address this impact – critically at a time where we are starting to rebuild the workplace of the future. Now is the time to rebuild with gender equality in mind.” Codd says.